Real time application performance MONITORING and DIAGNOSIS

Sentinel for IBM Maximo

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Sentinel is unlike any other Maximo monitoring solution as it monitors a Maximo system’s availability, functionality and performance from both the users’ and the underlying systems’ perspectives. Sentinel for Maximo is designed to minimize performance and instability problems.

Response times can be monitored from anywhere within your organization, or in the world. Any and all Maximo system components are monitored at the same time (operating system, database server, Maximo server, web server, etc.) and both sets of information are correlated, in real-time, within the Sentinel GUI.

When a problem occurs, an organization’s support team are immediately alerted, and using the Sentinel GUI can quickly understand what the problem is, and its root cause (why it is happening).

This significantly reduces issue resolution timescales and, as Sentinel can also proactively alert about problems that have yet to affect the user community, also reduces Maximo system downtime and increases user satisfaction.

When Sentinel is purchased as a service, another key difference is that you do not pay for every business transaction you wish to monitor; every step in every important transaction is monitored. This means there is no chance of a problem going undetected.

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Sentinel - 1 Minute Elevator Pitch

Realistic Monitoring: Realistic Monitoring
Sentinel should not be compared with inferior software and remote service offerings that are little more than hitting a home or search page every few minutes.
Sentinel performs all the steps of a business transaction that your users will do. For example, for an online bookstore, the Sentinel simulated transaction will search for books, look at a book's detail, maybe loop a few times, add it to a cart and proceed through checkout.
Diagnose Immediately: Diagnose Immediately
When alerted of a performance problem, the Sentinel GUI - displaying real-time information - allows the underlying root cause(s) of the problem to be quickly diagnosed. With this information, your internal technical teams can immediately start on correcting the issue.
Bespoke Alerting: Bespoke Alerting
The powerful Sentinel Alerting Facility allows alerts to be sent by different delivery transports, to different recipients, when one or more thresholds are breached.
The thresholds, which metrics are of interest, delivery groups and options are all totally configurable, including calendars so that different groups get an alert at different times of the day, or different days of the week/year.
Customised Analysis: Customised Analysis
The information provided by Sentinel uses the same totally customisable analysis engine that exists within StressTester™.
Therefore, the graphs and data tables displayed can be highly customised - ensuring the information your organisation needs is displayed in the format your people require.
Track SLAs and History: Track SLAs and History
As well as providing real-time current information, Sentinel also keeps all historical data.
Sentinel can thus be used to provide SLA statistics and also monitor historical trends; allowing understanding of which times of the day, week, month or year provide the best and worst response times, use the least and most network, etc.
Service or Software: Service or Software
Sentinel can be provided as completely outsourced service or software that your personnel can use and configure as required.