Real time application performance MONITORING and DIAGNOSIS
Sentinel Subscription Service
The Sentinel Subscription Service supplies all the features and benefits of Sentinel using a ‘Software as a Service’ (SaaS) delivery model.
Reflective Solutions' consultants will work with you to understand your system monitoring needs, and use their experience to guide you in ensuring you obtain maximum value from Sentinel.
Once requirements are reviewed and agreed, our consultants will install Sentinel in the required locations and configure the software to meet these requirements, including configuration of:
The service, with a minimum one year term, also includes maintenance of the Sentinel configuration. If your application changes, you switch to new servers, or you require additional information from the Sentinel GUI, we will implement these changes at no additional cost.
Optional add-ons to the standard application performance monitoring service include:
Alert handling by Reflective Solutions Support
For an additional annual fee, all Sentinel alerts can be sent to Reflective Solutions Support. On receipt, our support teams will react by following pre-agreed actions, which could include viewing other information, investigating, notifying others and performing required tasks.
Sentinel Monthly Report
Another optional addition is the production of a Sentinel Review Report every month, with detailed analysis of the availability and performance of the monitored system(s) and investigation into the cause of any performance problems.
The monthly report also includes availability, correctness and performance statistics in a format that is suitable to share with business users.
Click here to view prices and receive a quote tailored to meet your requirements or contact us.
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Sentinel - 1 Minute Elevator Pitch
- Realistic Monitoring
Sentinel should not be compared with inferior software and remote service offerings that are little more than hitting a home or search page every few minutes. Sentinel performs all the steps of a business transaction that your users will do. For example, for an online bookstore, the Sentinel simulated transaction will search for books, look at a book's detail, maybe loop a few times, add it to a cart and proceed through checkout.
- Diagnose Immediately
When alerted of a performance problem, the Sentinel GUI - displaying real-time information - allows the underlying root cause(s) of the problem to be quickly diagnosed. With this information, your internal technical teams can immediately start on correcting the issue.
- Bespoke Alerting
The powerful Sentinel Alerting Facility allows alerts to be sent by different delivery transports, to different recipients, when one or more thresholds are breached. The thresholds, which metrics are of interest, delivery groups and options are all totally configurable, including calendars so that different groups get an alert at different times of the day, or different days of the week/year.
- Customised Analysis
The information provided by Sentinel uses the same totally customisable analysis engine that exists within StressTester™. Therefore, the graphs and data tables displayed can be highly customised - ensuring the information your organisation needs is displayed in the format your people require.
- Track SLAs and History
Track SLAs and History
As well as providing real-time current information, Sentinel also keeps all historical data. Sentinel can thus be used to provide SLA statistics and also monitor historical trends; allowing understanding of which times of the day, week, month or year provide the best and worst response times, use the least and most network, etc.
- Service or Software
Service or Software
Sentinel can be provided as completely outsourced service or software that your personnel can use and configure as required.