Real time application performance MONITORING and DIAGNOSIS
Sentinel - Business Benefits
In today's world of web savvy customers, organizations are placing increasing importance on ensuring their critical applications are available and performing acceptably.
Sentinel's monitoring, diagnosis and alerting facilities provide a number of benefits to an organization.
Fully understand the user experience
- See the user experience from their perspective
- Identify any issues related to location and connection speeds
- Ensure IT support teams are notified of problems as they occur
Gather the necessary information to inform decision making
- Sentinel simulates full business transactions, the same transactions that users perform
- Easily identify problem areas and bottlenecks
- Know which parts of the user experience can be improved
- Historical analysis, trend analysis and SLA verification
Respond quickly when problems occur
- Sentinel provides all the information required to pinpoint the cause of a problem
- Real time alerting allows IT personnel to focus on the solution, rather than the cause
- Minimize the impact on users
Sentinel - 1 Minute Elevator Pitch
- Realistic Monitoring
Sentinel should not be compared with inferior software and remote service offerings that are little more than hitting a home or search page every few minutes. Sentinel performs all the steps of a business transaction that your users will do. For example, for an online bookstore, the Sentinel simulated transaction will search for books, look at a book's detail, maybe loop a few times, add it to a cart and proceed through checkout.
- Diagnose Immediately
When alerted of a performance problem, the Sentinel GUI - displaying real-time information - allows the underlying root cause(s) of the problem to be quickly diagnosed. With this information, your internal technical teams can immediately start on correcting the issue.
- Bespoke Alerting
The powerful Sentinel Alerting Facility allows alerts to be sent by different delivery transports, to different recipients, when one or more thresholds are breached. The thresholds, which metrics are of interest, delivery groups and options are all totally configurable, including calendars so that different groups get an alert at different times of the day, or different days of the week/year.
- Customised Analysis
The information provided by Sentinel uses the same totally customisable analysis engine that exists within StressTester™. Therefore, the graphs and data tables displayed can be highly customised - ensuring the information your organisation needs is displayed in the format your people require.
- Track SLAs and History
Track SLAs and History
As well as providing real-time current information, Sentinel also keeps all historical data. Sentinel can thus be used to provide SLA statistics and also monitor historical trends; allowing understanding of which times of the day, week, month or year provide the best and worst response times, use the least and most network, etc.
- Service or Software
Service or Software
Sentinel can be provided as completely outsourced service or software that your personnel can use and configure as required.